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Can I use a USB-C to USB-C data cable to connect the PC and Puppis S1? PrismXR App cannot detect Puppis S1
Considering that many PCs do not have USB-C ports, we also provide a dual USB-A to USB-C data cable. You can choose to use a USB-C to USB-C 3.0 data cable, which is not provided, to connect your PC and Puppis S1.
Note: If you find that Puppis S1 cannot be turned on while using the USB-C to USB-C data cable, please unplug the Type-C connector from the Puppis end, rotate it 180 degrees, and plug it in again.
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Please ensure that the App has been granted permission for "Location" and "Nearby Devices". If you are unsure, please uninstall the App and reinstall it.
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