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How to perform a software upgrade.
To ensure our customers have the best user experience, we highly recommend you update to the newest version firmware.
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If the App shows "Update Available", click "Update Firmware" to view the updated information.
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Click "Install" to download and install the new firmware.
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Keep the Puppis S1 connected to both the PC and the Internet, the Puppis S1 will restart after updating is completed.
If you have not received a firmware upgrade notification, please follow the steps below.
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Connect to the internet.
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Click on the settings icon.
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Click on Firmware Version.
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Click Update.
During the upgrade process, the product can still be used, and you do not need to stay on this page. The upgrade process takes approximately 10 minutes.
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During the update process, the device will disconnect from the App, and the App will be unable to monitor the progress of the device's update.
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Once the firmware update progress is complete (successful/failed), the device will automatically restart, reconnect to Bluetooth, Close the app and reopen it to see if the firmware update is completed. Please note that the latest firmware version is V1.16.
During the upgrade process, the product can still be used, and you do not need to stay on this page. The upgrade process takes approximately 10 minutes.