Support > PRISMXR Store Promise

Why buy from PRISMXR Store?

We offer easy, convenient shopping, expert help when you need it, education and military discounts, and much more.


Easy, convenient shopping

Free 2-3 day shipping

Enjoy free expedited shipping with any order. For lower carbon emissions than standard air freight, we also offer the option of ground shipping (3-7 business days) on eligible orders in the contiguous US.

30-day free returns

Return almost any physical product within 30 days in like-new condition in its original packaging for a full refund. Some exclusions apply.

Flexible payment options

PRISMXR Store and partners are bringing you new ways to pay at checkout. They’re simple, safer options to get what you want when you want.

30-day low-price promise

If you buy a physical product from PRISMXR Store and we lower the price within 30 days, contact us and we’ll refund you the difference. Terms apply.

Free expert guidance when you need it


Shopping assistance

Book a free online appointment or chat live with a Store associate who’ll help you compare, choose, and even order the right products, software, and more.

Get help with your setup

If you've purchased PRISMXR products, software, or any other solutions, our product experts can guide you through the setup process and answer any questions.

Complete peace of mind

Care & Warranty


Commitment to Sustainability

PRISMXR is committed to create a sustainable and energy-efficient world. FIND OUT MORE